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Privacy Policy

Effective Date: 3/30/25

At The Holy/Well, we honor your privacy the same way we honor the sacred inner work you do: with care, respect, and clear boundaries.

This Privacy Policy explains how we collect, use, and protect your information when you engage with our website, programs, and services.

We believe in full transparency — no hidden fine print, no shady data sharing. Just the truth, clearly stated.

 

Hi there I am Celeste!


Creator of Softly Does It and dedicated Business Strategist.


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 1. What We Collect

We collect personal information when you:

  • Purchase a course, product, or service

  • Sign up for a newsletter or waitlist

  • Fill out a form (e.g. for a program or consultation)

  • Contact us directly via email or our site

The information we collect may include:

  • Name and email address

  • Billing address (for purchases)

  • Payment details (processed securely via Stripe — we don’t store card numbers)

  • Any information you voluntarily share (e.g. in an intake form or email)

We do not collect sensitive health data unless you explicitly choose to share it in the context of working together.

2. How We Use Your Info

We use your information to:

  • Deliver what you signed up for (courses, emails, downloads, etc.)

  • Communicate with you about your purchase, booking, or upcoming programs

  • Send occasional emails about offerings we think you’ll love (you can unsubscribe anytime)

  • Improve our offerings based on general trends and feedback

We do not sell or rent your information. Ever. That’s not how we roll.

3. Data Storage & Security

We take your privacy seriously and use secure third-party tools (like Stripe, ConvertKit, and Google Workspace) to store and process your data. Our website uses HTTPS encryption for secure browsing and transactions.

Your payment information is handled by Stripe, a PCI-compliant payment processor. We never see or store your full card number.

4. Cookies & Tracking

Like most websites, we use cookies (tiny data files) to help our site run smoothly and understand how visitors use it. This may include anonymized info like which pages you visit or how long you stay.

We use this data to make your experience better — not to stalk you around the internet. You can disable cookies in your browser at any time.

5. Your Rights

You have full sovereignty over your data. That means you can:

  • Request a copy of your personal data

  • Ask us to correct or delete your data

  • Opt out of marketing emails (via the unsubscribe link at the bottom of any email)

  • Contact us with any concerns or questions about your data

To make a request, just email us at [email protected]

6. Third-Party Tools

We sometimes use trusted third-party services to support our business, such as:

  • Stripe (payment processing)

  • Flodesk (email communication)

  • Google Workspace (business operations)

  • Zoom (for virtual calls or group sessions)

These tools only access your data to the extent necessary to support your experience — and they have their own privacy policies, too.

7. Children’s Privacy

Our offerings are not intended for children under 18. We do not knowingly collect personal information from anyone under 18.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new “Effective Date” at the top. We encourage you to check back occasionally.

9. Contact Us

Questions? Concerns? Want your data deleted?
We’re here for that too. Reach us at: [email protected]

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